Knowledge Management starts with a definition of an organization's strategy and determines how a systematic approach to collaboration can help the organization achieve its goals more quickly, more effectively, and more reliably. KM prevents disparate but related business units from re-inventing the wheel; KM delivers the wisdom of the whole to a specific business issue; KM speeds decision-making and best practice adoption.
KM is an operating approach that addresses the on-going resolution of business issues by leveraging People, Processes, Technology, and Culture. People are brought together in knowledge communities to discuss business problems and solutions; Processes and Technology support the knowledge transfer throughout the organization; Culture is key to developing a knowledge-driven organization. If you want to get a sense of what is new in Web 2.0 Technology, click here to see a short video from the folks at eWeek: http://www.eweek.com/article2/0,1895,2097978,00.asp
Regsiter for this free site - www.learnfromeachother.com - to see firsthand what a virtual knowledge sharing community looks and feels like. You might find some helpful resources and meet some interesting people!
Below are some resources that describe how to develop a KM operating model in your organization. KM At Work, Inc. focuses exclusively on applying KM to healthcare -- look below for information describing how healthcare organizations around the country are deploying knowledge transfer techniques.
Online communities are a key component of a knowledge management strategy. Virtual collaboration extends the scope and reach of a knowledge sharing effort. In the articles here are case studies of healthcare organizations who are utilizing online communities as part of their KM strategies to accelerate knowledge sharing, innovation adoption, and performance improvement.
Learn what others are saying about Knowledge Management and how new web tools are expanding business applications for knowledge sharing: http://kmview.blogspot.com/
KM At Work Case Studies and Articles
Click on the CHCA logo to the left to open a Power Point presentation given at the American College of Healthcare Executives (ACHE) annual meeting in March 2007 regarding the knowledge transfer success at Child Health Corporation of America (CHCA) using peer networking, performance improvement collaboratives, and quality improvement awards.
Click on the CHI logo to the right to open a Power Point presentation given to the Forum for Healthcare Strategists meeting in April 2007 regarding the knowledge transfer success at Catholic Health Initiatives (CHI) using knowldge communities, proven practice repositories, national initiative consulting, coordinated internal communications of key resources, and integrated e-learning solutions.